Delivery & Dispatch
We offer fast free delivery with Evri (Hermes) & DX Delivery for customers within the United Kingdom.
Orders are typically processed & dispatched within 24 hours but during busy periods this time is typically up to 48-72 hours.
We then expect to deliver your order within 1-3 days of it being dispatched from our warehouse.
You can always send us a message via live chat to get a delivery estimate before ordering. If you require an item in a certain time-frame we would suggest contacting us before ordering.
You'll receive a confirmation email containing your tracking number and delivery information.
Track your order by visiting the DX Delivery website
Track your order by visiting the Evri (Hermes) website
Check our site for more information for on delays.
Please contact us for a shipping quote if you're outside the United Kingdom.
Returns
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original packaging.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
We do not accept returns or exchanges on custom products.
If you have received a damage or incorrect item please contact us as soon as possible so we can get this rectified.
When returning your item please leave the packaging slip in the box or a note with your name and order number on, this will help us process your return a lot quicker.
Refunds are usually processed within 2-3 working days but this can vary depending on your bank.
